Gaming on lo89 is about entertainment, not just wins and losses. We believe responsible play isn't simply a rule — it's our commitment to every player. That's why lo89 provides every user with tools to set their own gaming limits.
Our responsible gaming policy was built with Bangladesh's millions of players in mind. We know that staying within the right boundaries makes gaming a genuinely healthy source of fun. At lo89, responsible play is part of our culture — not an obstacle.
If you ever feel gaming is getting out of control, use lo89's tools and reach out to our support team. Remember — asking for help is a sign of strength.
Gaming should never be seen as a way to make money. Only bet what you can afford to lose without it affecting your daily life.
Lo89 provides a range of effective tools to help keep your gaming experience safe and enjoyable.
Set a Deposit Limit
Set your own daily, weekly, or monthly deposit cap. Once the limit is in place, it will automatically prevent you from exceeding your budget.
Self-Exclusion
If you feel you need a break for a while, take advantage of the temporary account suspension feature. You can pause your account for anywhere from 24 hours up to 6 months.
Session Time Limit
Set a time limit for each gaming session. Once your time is up, lo89 will automatically remind you and give you the option to end the session.
Set a Loss Limit
Set a loss limit so your session ends automatically once you've reached a set amount. When the limit is hit, your session will close on its own.
Reality Check Reminder
At set intervals, a pop-up notification will appear showing how long you've been playing and how much you've spent. This keeps you aware of your real-time situation.
Permanent Account Closure
For anyone who wants to stop gaming permanently, a full account closure option is available. Once closed, the account cannot be reopened — this is the final layer of protection.
Ask yourself the questions below. If you answer "Yes" to two or more, it may be time to reconsider your gaming limits.
This self-assessment is for awareness purposes only. If you feel you may have a problem, please speak with our support team.
Set Your Budget in Advance
Decide how much you're willing to spend before you start playing. Stick to that amount — even when you're on a winning streak.
Stick to Your Time Limits
Set a time limit for each session and make sure to take a break when it runs out.
Don't Chase Your Losses
Trying to win back lost money by placing more bets only makes things worse. Accepting a loss is always the smarter choice.
Don't bet on impulse
Avoid gaming when you're stressed, anxious, or angry. Playing with a clear head is always the better choice.
Think of gaming as entertainment
Play on lo89 for fun, not as a source of income. That mindset is the foundation of responsible gaming.
Age Verification
Lo89 strictly prohibits account registration for anyone under 18. Date of birth is verified at sign-up, and KYC documents may be requested in cases of doubt. A reminder to parents: please keep your devices and account credentials out of reach of children.
If a minor is ever found to be using an account, that account will be closed immediately and any associated funds will be returned.
Help & Advice
You're not alone in dealing with gaming-related issues. lo89's support team is available 24 hours a day. We can also help connect you with professional counselors whenever needed.
- Live Chat: available after logging in to the platform.
- Email: [email protected]
- Self-Exclusion tool: accessible through Account Settings.
Third-Party Protection Software
If you feel a family member is gaming excessively, you can use software to block gaming sites at the device level. These tools offer parental controls and help protect the whole family.
Policy Review & Updates
Lo89 reviews and updates its Responsible Gaming policy on a regular basis. Registered users will be notified of any significant changes. The latest version will always be available on this page.
Get Quick Help
If you feel gaming is getting out of control, contact us via live chat right now. We're here to help, no questions asked.
Play Safe, Enjoy Responsibly
Lo89 is always here for you. Use our Responsible Gaming tools and enjoy your entertainment with complete peace of mind. Sign up now and experience gaming the safe way.